Accessibility
statement.

At Abbeyfield Northumbria, we believe everyone should be able to access information about our homes, services and work easily and confidently. We are committed to making our website as accessible and inclusive as possible for all users, regardless of ability or technology.

Our approach to accessibility

We are actively working to improve the accessibility and usability of our website and adhere to best practices and standards as defined by:

• The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
• The Equality Act 2010 in the United Kingdom

Our website is designed to be compatible with modern browsers and assistive technologies such as screen readers and keyboard-only navigation.

Adjusting Text Size

If you need to adjust how our website appears on your screen, most browsers and devices include built-in accessibility tools.

Windows users:

• Press Ctrl and + to zoom in
• Press Ctrl and – to zoom out
• Press Ctrl and 0 to reset zoom

Mac users:

• Press Cmd and + to zoom in
• Press Cmd and – to zoom out
• Press Cmd and 0 to reset zoom

Using your browser menu:

• Chrome: Click the three dots (⋮) → Zoom
• Firefox: Click the menu (☰) → Zoom
• Safari: View → Zoom In/Out
• Edge: Click the three dots (…) → Zoom

Compatibility

Our website is tested regularly for compatibility with:

• Modern desktop browsers (Chrome, Safari, Edge, Firefox)
• Mobile browsers on iOS and Android
• Screen readers (NVDA, VoiceOver, TalkBack)
• Keyboard-only navigation

Ongoing Improvements

We regularly audit our content and structure to ensure compliance with accessibility standards. Where issues are identified, we take prompt action to address them.

Need help or found a problem?

If you experience any difficulty accessing information on our website, or if you have suggestions for how we could improve accessibility, please let us know.

Email: central.admin@abbeyfieldnorthumbria.org.uk

Telephone: 0191 285 7174